BCO Consultants are focused on one thing : Your Business. Whether you need to reduce costs, increase your revenues or improve your business operations, our consultants have the skills and experience to make this happen.
We have many years of helping companies, large and small, to overcome the key challenges facing their business. We have a proven track record of delivering practical, sustainable and cost efficient solutions to challenging problems. Our strong strategic and commercial skills will ensure that the right solutions are put in place to meet your needs.
Leading online hotel reservations company : Significantly reduced fraud
costs and lowered financial risk, achieved PCI credit card compliance,
streamlined hotel inventory processes leading to reduced staffing
levels.
Major software multinational : Major improvements to credit risk processes, leading to reduced financial losses.
High-end fashion retailer : Managed a strategic review process which
led to a much improved customer experience and better collaboration
with other retailers.
Online travel company : Developed a comprehensive customer engagement
model which provided much needed information, allowing company to
become more successful in their marketing efforts.
Telecommunications software providers : Advised several providers on their go-to-market strategies for new product launches.
Mobile operator : Overall responsibility for defining and testing all end-to-end business processes for TescoMobile, Ireland's first MVNO. Worked closely with third-party suppliers and Tesco (Retail, Finance, Warehouses, Distribution etc.) to ensure that their internal processes fitted seamlessly into the overall company processes.
BCO Consultants now offer customised training workshops for Process Improvement and Project Management.
I worked with Sean for a number of months in early 2010 on a project. Sean's project and process knowledge were extremely valuable to the intiative and helped ensure its success.